Complaint processing

ProcessedSAMPLE BATCH
b304d4c2-179f-49a9-acbb-181fe994e16f
Complaint progress
2/2finished
100%2/2
Partner delivery
2sent0failed
Processing finished
Sample elapsed time
1m 32s
3 agents executed · 6 skipped
Review signals
2complaints
Received 10/16/2026, 10:07 AM CDTUpdated 10/16/2026, 02:51 PM CDT

All agents · status

9 agents · 2 completed · 1 failed · 0 processing · 6 skipped

01Skipped
Duplicate

related PRIDs

Not run on this batch

02Failed
Known Event

Known Event ID

2/2
2/2 resolved · 1 failed48s
03Completed
Summary

narrative

2/2
2/2 resolved18s
04Completed
Coding

ASD code

2/2
2/2 resolved12s
05Skipped
Depth

depth

Not run on this batch

06Skipped
Reportability

reportability

Not run on this batch

07Skipped
Record State

record state

Not run on this batch

08Skipped
Follow-Up

follow-up text

Not run on this batch

09Skipped
Field Action

field action id

Not run on this batch

Complaint stage flow 2 complaints

CompletedProcessingFailedSkipped
PR 1842194

Completed

ReceivedOrchestrationAgentsWritebackPartner ack
All agents9 agents · 1 executed · 8 skipped
PR 1842188

Completed

ReceivedOrchestrationAgentsWritebackPartner ack
All agents9 agents · 3 executed · 6 skipped

Agent executions

9 agents · 3 executed · 6 skipped

Agent execution scores, progress and sample timings
Agent / stepStatusConfidenceComplaint progressSample time
01
Duplicate (Related) Identification

related PRIDs

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
02
Known Event

Known Event ID

Failed—

Not recorded

Resolved2/2

1 done · 0 skipped · 1 failed

48s
03
Complaint Summary

narrative

Completed—

Not recorded

Resolved2/2

1 done · 1 skipped

18s
04
Complaint Coding

ASD code

Completed—

Not recorded

Resolved2/2

1 done · 1 skipped

12s
05
Investigation Depth

depth

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
06
Reportability

reportability

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
07
Record State

record state

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
08
Follow-Up (with translation)

follow-up text

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
09
Field Action Linkage

field action id

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—

Batch pipeline

StepStatusProgressSample time
01Parsing

Read the intake file and extract complaints

Completed
Finished2/2
2s
02Validation

Check required fields and record structure

Completed
Finished2/2
1s
03Shadow store

Store the source complaint snapshot

Completed
Finished2/2
2s
04Eventization

Create complaint events for orchestration

Completed
Finished2/2
3s
05Orchestration

Evaluate eligibility and route all nine agents

Completed
Finished2/2
1s
06Agent execution

3 agents executed · 6 skipped

Failed
Finished2/2
1m 18s
07Writeback

Send assessment results to the partner

Completed
Finished2/2
4s
08Acknowledgement

2 of 2 partner receipts confirmed

Completed
Finished2/2
1s

Sample batch data · elapsed times are illustrative.