3A
Complaint IntelligenceAGENTIC PLATFORM
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7

Record State

PlannedPlanned

Recommends the next complaint record state.

Reads
Current record state, reportability result
Decides
Next record state
Returns
Record state with rationale

Processing flow

  1. 1
    Read
    The current record state and, when present, the reportability result.
  2. 2
    Recommend
    The next record state, with a rationale and human review required.
  3. 3
    Hand back
    Do not change the source record.
  4. 4
    Hand back to orchestration
    The result is stored. The orchestrator decides the next agent. This agent does not call the next one.

Example on PR 1842201

Planned
No output in this preview.
See this on the complaint