3A
Complaint IntelligenceAGENTIC PLATFORM
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6

Reportability

PlannedPlanned

Recommends whether the complaint is reportable.

Reads
Outcome, product, complaint facts
Decides
Reportable or not
Returns
Reportability with rationale

Processing flow

  1. 1
    Read
    Outcome, product, and complaint facts.
  2. 2
    Recommend
    Reportable or not reportable, with a rationale and human review required.
  3. 3
    Hand back
    A reportable result can ask orchestration to run Record State. This agent does not file a report.
  4. 4
    Hand back to orchestration
    The result is stored. The orchestrator decides the next agent. This agent does not call the next one.

Example on PR 1842201

Planned
No output in this preview.
See this on the complaint