Complaint processing

In ProgressSAMPLE BATCH
7f22de6d-c226-49f6-87c3-141b3d7c3233
Complaint progress
1/2finished
50%1/2
Partner delivery
1sent0failed
1 still processing
Sample elapsed time
1m 8s
3 agents executed · 6 skipped
Review signals
1complaints
Received 10/16/2026, 09:14 AM CDTUpdated 10/16/2026, 03:52 PM CDT

All agents · status

9 agents · 0 completed · 0 failed · 3 processing · 6 skipped

01Skipped
Duplicate

related PRIDs

Not run on this batch

02Processing
Known Event

Known Event ID

1/2
1/2 resolved24s
03Processing
Summary

narrative

1/2
1/2 resolved18s
04Processing
Coding

ASD code

1/2
1/2 resolved12s
05Skipped
Depth

depth

Not run on this batch

06Skipped
Reportability

reportability

Not run on this batch

07Skipped
Record State

record state

Not run on this batch

08Skipped
Follow-Up

follow-up text

Not run on this batch

09Skipped
Field Action

field action id

Not run on this batch

Complaint stage flow 2 complaints

CompletedProcessingFailedSkipped
PR 1842188

Completed

ReceivedOrchestrationAgentsWritebackPartner ack
All agents9 agents · 3 executed · 6 skipped
PR 1842208

Processing

ReceivedOrchestrationAgentsWritebackPartner ack
All agents9 agents · 3 executed · 6 skipped

Agent executions

9 agents · 3 executed · 6 skipped

Agent execution scores, progress and sample timings
Agent / stepStatusConfidenceComplaint progressSample time
01
Duplicate (Related) Identification

related PRIDs

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
02
Known Event

Known Event ID

Processing—

Not recorded

Resolved1/2

1 done · 0 skipped · 1 processing

24s
03
Complaint Summary

narrative

Processing—

Not recorded

Resolved1/2

1 done · 0 skipped · 1 processing

18s
04
Complaint Coding

ASD code

Processing—

Not recorded

Resolved1/2

1 done · 0 skipped · 1 processing

12s
05
Investigation Depth

depth

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
06
Reportability

reportability

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
07
Record State

record state

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
08
Follow-Up (with translation)

follow-up text

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
09
Field Action Linkage

field action id

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—

Batch pipeline

StepStatusProgressSample time
01Parsing

Read the intake file and extract complaints

Completed
Finished2/2
2s
02Validation

Check required fields and record structure

Completed
Finished2/2
1s
03Shadow store

Store the source complaint snapshot

Completed
Finished2/2
2s
04Eventization

Create complaint events for orchestration

Completed
Finished2/2
3s
05Orchestration

Evaluate eligibility and route all nine agents

Completed
Finished2/2
1s
06Agent execution

3 agents executed · 6 skipped

Processing
Finished1/2
54s
07Writeback

Send assessment results to the partner

Processing
Finished1/2
4s
08Acknowledgement

1 of 2 partner receipts confirmed

Processing
Finished1/2
1s

Sample batch data · elapsed times are illustrative.