Complaint processing

Processed with ErrorsSAMPLE BATCH
2732ab74-5557-4cc6-aa55-c64656f17f9a
Complaint progress
2/2finished
100%2/2
Partner delivery
1sent1failed
Processing finished
Sample elapsed time
2m 30s
3 agents executed · 6 skipped
Review signals
2complaints
Received 10/15/2026, 08:21 AM CDTUpdated 10/16/2026, 04:53 PM CDT

All agents · status

9 agents · 3 completed · 0 failed · 0 processing · 6 skipped

01Skipped
Duplicate

related PRIDs

Not run on this batch

02Completed
Known Event

Known Event ID

2/2
2/2 resolved48s
03Completed
Summary

narrative

2/2
2/2 resolved36s
04Completed
Coding

ASD code

2/2
2/2 resolved24s
05Skipped
Depth

depth

Not run on this batch

06Skipped
Reportability

reportability

Not run on this batch

07Skipped
Record State

record state

Not run on this batch

08Skipped
Follow-Up

follow-up text

Not run on this batch

09Skipped
Field Action

field action id

Not run on this batch

Complaint stage flow 2 complaints

CompletedProcessingFailedSkipped
PR 1842208

Completed

ReceivedOrchestrationAgentsWritebackPartner ack
All agents9 agents · 3 executed · 6 skipped
ReceivedOrchestrationAgentsWritebackPartner ack
All agents9 agents · 3 executed · 6 skipped

Agent executions

9 agents · 3 executed · 6 skipped

Agent execution scores, progress and sample timings
Agent / stepStatusConfidenceComplaint progressSample time
01
Duplicate (Related) Identification

related PRIDs

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
02
Known Event

Known Event ID

Completed43/100

2 scored results

Resolved2/2

2 done · 0 skipped

48s
03
Complaint Summary

narrative

Completed—

Not recorded

Resolved2/2

2 done · 0 skipped

36s
04
Complaint Coding

ASD code

Completed—

Not recorded

Resolved2/2

2 done · 0 skipped

24s
05
Investigation Depth

depth

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
06
Reportability

reportability

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
07
Record State

record state

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
08
Follow-Up (with translation)

follow-up text

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—
09
Field Action Linkage

field action id

Skipped—

Not run

Resolved2/2

0 done · 2 skipped

—

Batch pipeline

StepStatusProgressSample time
01Parsing

Read the intake file and extract complaints

Completed
Finished2/2
2s
02Validation

Check required fields and record structure

Completed
Finished2/2
1s
03Shadow store

Store the source complaint snapshot

Completed
Finished2/2
2s
04Eventization

Create complaint events for orchestration

Completed
Finished2/2
3s
05Orchestration

Evaluate eligibility and route all nine agents

Completed
Finished2/2
1s
06Agent execution

3 agents executed · 6 skipped

Completed
Finished2/2
1m 48s
07Writeback

1 complaint could not be delivered

Failed
Finished2/2
32s
08Acknowledgement

1 of 2 partner receipts confirmed

Skipped
Finished1/2
1s

Sample batch data · elapsed times are illustrative.